The Flow is defined as the process the Intelligent Agent goes through when communicating with a user. Elements of each Flow include:

  • Skills: Represent the logic of an agent, where you explain what the agent should do.
  • State: A service that deals with storing and issuing parameters within a given Flow Instance. Through State, different Skills can exchange data.
  • Agent Persona: The identity of the Intelligent Agent. Each Flow must have only one Agent Persona.
  • Flow Instance: A set of objects in the platform that is responsible for the interaction of a specific Agent and User.