Digital Employee vs. RPA/bot: What’s the Difference?

At their core, RPA – robotic process automation software robots (bots) are designed for specific tasks. On the other hand, Digital Employees augment human roles by undertaking entire business functions. A Digital Employee can independently manage tasks like processing invoices and proactively answering queries without being pre-programmed.

Furthermore, Digital Employees:

  • Seamlessly complete tasks as a human would, often collaborating with human counterparts.
  • Efficiently navigates different corporate systems, bridging data gaps to facilitate informed decisions and swift actions.
  • Understand and respond to human intent in natural language.
  • Take proactive steps to achieve their mission.