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How to Use This Documentation

💥 Welcome to Newo.ai

Newo.ai Digital Employees
What Is a Digital Employee?
Newo.ai Digital Employee vs. a Regular Intelligent Agent: What’s the Difference?
Newo.ai Digital Employee vs. RPA/bot: What’s the Difference?
Newo.ai Agent Use Cases
Industry Applications and Business Size Scope
Why Are Foundational Models Insufficient to Create Digital Employees?
Limitations of Unorchestrated LLMs
Newo.ai Platform Differentiation
Newo.ai Platform Key Advantages
What Is the Difference Between Omni-… and Multi-…?
Why Does Newo.ai Emphasize “Presence in the Physical World”?
Where to From Here?

🔠 LLM API Keys

OpenAI API Keys
Google Gemini API Keys
Groq API Keys

🔑 Key Concepts

Intelligent Framework
Application vs Intelligent Agents
Skills
Skill Script
Flow
Actions
Retrieval Augmented Generation (RAG)
Active Knowledge Base (AKB)
Other Terminology
Naming Conventions

🤖 Basic Agent Creation

“Hello World”

🦾 Intermediate Agent Creation

Receive Telephone Calls (Vapi)
Make Telephone Calls (Vapi)
Retrieve Context from AKB
Retrieve Instructions (RAI) from AKB

🦸🏼‍ Super Agent Creation

Super Agent Framework
A Reiteration of Past Terminology
A Reiteration of the Newo Script Language
Introduction to Workflow Stages
1-Click Agent Creator
- Newo Chat Publishing Process
- Assigning Account Members
Client Session Logs
Outbound Caller
Debugging
Integrating Agent Creator on Your Website
Phone Call Modifications
- Language
Instant Callback Agent

🧩 Integrations

Waiting Response Timers
Twilio SMS Notifications
Vapi Integration
Vapi Integration (Processing Events)
Telegram Integration
Talking Head (Web Chat) Integration
Newo Chat Integration
- Newo Chat Integration (Demo Agent)
- Newo Chat Integration (Live Agent)
Google Calendar Integration
ManyChat (Instagram/Facebook) Integration

💻 Actions

Actor
Agent
AKB
Date/Time
- GetDateInterval
- GetDatetime
JSON
Persona
- GetPersona
- CreatePersona
State
- GetState
- SetState
User
- GetUser
- UpdateUser
Message
- SendMessage
- CreateMessageAct
Boolean
String Operations
Misc. Get
Misc. Send
- SendCommand
- SendSystemEvent
Functions
- Do
- If
- Gen
- GenStream
- Return
- Set
Customer

🆔 Identifiers and Selectors

Integration Identifier List
Skill Selectors List
Command Identifier List
Event Identifier List

🛠️ Useful Features

Singleline Commenting
Multiline Commenting

🎓 Newo.ai Academy

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A-Level Certification

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B-Level Certification