Send
Send actions handle outbound messaging during conversations. These actions allow the AI Employee to send emails and SMS messages to users, with built-in consent management, duplicate detection, and template validation. The AI Employee triggers these actions automatically when it determines that a message should be sent based on the conversation context.
Available Actions
| Action | Description |
|---|---|
| SendEmailInformation | Send an informational email to a user during or after a conversation. |
| SendSMSInformation | Send an SMS text message to a user during or after a conversation. |
Updated 1 day ago