Call
Call actions manage voice call behavior during active phone conversations. These actions handle voicemail and spam detection, call termination, DTMF dialpad digit sending, and call transfers. The AI Employee triggers these actions automatically based on conversation context and configured settings.
Available Actions
| Action | Description |
|---|---|
| CallDefineVoiceMail | Detect voicemail systems, spam callers, and call screening during inbound calls. |
| CallHangUp | Terminate an active voice call and handle post-call cleanup. |
| CallSendDialpadDigits | Send DTMF dialpad digits during an active call for IVR navigation. |
| CallTransfer | Transfer an active call to a specific phone number based on conversation context and business hours. |
Updated 19 days ago