API Reference

Get session info for multiple clients

get
https://api.newo.ai/api/v1/bff/sessions/info/multiple

Returns aggregated session analytics for one or more external customer IDs
over a given date range. Results include sessions by leads, type, channel,
ASR, and a summary breakdown by working/non-working hours.

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Query Params
date-time
required

Start of the date range (inclusive)

date-time
required

End of the date range (inclusive)

external_customer_ids
array of strings

Filter to specific external customer IDs. Omit to retrieve all.

external_customer_ids
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Updated about 1 month ago

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Updated about 1 month ago

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